Frequently Asked Questions

Get Your Questions Answered

Find answers to common questions about our caregiver compensation programs and support services.

Caregiver Questions

What questions arise in the minds of our caregivers?

Tasks that are typically eligible for payment include helping with bathing, dressing, grooming, preparing meals, giving medication reminders, light housekeeping, offering companionship, transportation, and safety supervision. Coverage depends on your state’s program rules.

If you regularly help a family member or friend who needs support due to age, disability, or illness, then you’re a caregiver. This can include help with everyday tasks, emotional support, and personal care.

Yes! Many states offer programs—such as Adult Foster Care and Medicaid waivers—that provide financial compensation to family members who take care of their loved ones at home.

Requirements vary by state, but often include being over 18, completing certain training, passing background checks, and caring for someone who qualifies for Medicaid or other health programs.

No need to worry. We’ll help you determine if they qualify and assist with the application process. Many people don’t realize they’re eligible for support.

Qualification depends on your caregiving relationship, the care recipient’s eligibility for state programs, and your ability to safely provide care. A free consultation with our team can guide you.

Benefits may include consistent pay, access to health coverage, time off, ongoing training, support from care managers, and the joy of keeping your loved one at home while getting professional recognition.

Program Questions

Understanding how our programs work

Our goal is to connect qualified families with funding from state and federal sources to pay family caregivers. We handle all documentation, provide necessary training, and offer support throughout the process. Once approved, caregivers get regular payments for eligible services.

No, our caregiver program is entirely free for participants. Costs are fully covered by Medicaid or partnering health plans, meaning you receive our help without any out-of-pocket expense.

Availability depends on your location. Each state runs its own Medicaid-funded programs, so services may differ. We operate in several states and continue to grow—contact us to see if your area is covered.

Absolutely not. We offer a free, no-obligation consultation to help assess your needs, explain your options, and see if you qualify. There are no surprise fees at any stage.

Adult Foster Care (AFC) is a caregiving model where individuals in need live in a caregiver’s home and receive help with daily activities. Caregivers are paid for their time, supervision, and meals provided in a home setting.

While both programs compensate caregivers, AFC generally requires the care recipient to live in the caregiver’s home. Structured Family Caregiving may allow care in either the caregiver’s or recipient’s home, depending on state guidelines.

MassHealth, the Medicaid program in Massachusetts, funds several caregiver-related services, including Adult Foster Care and Personal Care Attendant programs. It ensures qualified families receive financial and caregiving support at no cost.

Still Have Questions?

Our support team is available 24/7 to help you get the answers you need.